Each one wants a positive experience from the central New Jersey limousine service they hire.
Each event, from airport transportation to a limo for your big day, wants and expects a smooth experience every time. No surprises!
We’d love to tell you that all limo companies in New Jersey offer the same high quality and dedication to good customer experience.
But like any other business industry, that just isn’t the case.
There are a lot of variances in customer service and in the upkeep of luxury vehicles. So, a cigar is not necessarily just a cigar!
That’s why we’ve put together a list of the 5 most crucial questions to ask a NJ limo company before you hire them.
But first, we want to make one thing clear. If you can, visit the limo service and see for yourself the variety and condition of the vehicles offered for rent.
Seeing firsthand will tell you a lot about the car service as well as the way they do business.
But if you simply cannot get by to see the vehicles, here are our recommendations based on the horror stories our clients have shared with us.
#1. Is the price the price?
This is a biggie. Some companies just give you a base fee price as a quote. Be sure to ask if the limo rental fee is all-inclusive. Again, nobody likes surprises. If you’ve budgeted for one price but get hit with a higher price, that makes for an unhappy experience.
At Luxe Limo Service, the quoted price is the price. It’s all-inclusive, including the chauffeur’s tip.
Keep in mind that you may want to negotiate more into the limo service prices. For example, do you want some additional amenities with your ride? If so, what does the company offer? Some companies have snacks, disposable cameras, and the like.
These additional perks can be included in your limo ride.
#2. How often are your vehicles serviced?
No one likes to sit on the side of the road in a so-called luxury vehicle wondering if they will make their flight, their business meeting, or their dance!
At Luxe Limo Service, we are ruthless with our maintenance. From our black car sedans to our 56 passenger buses, we provide excellent maintenance for our vehicles.
We look for mechanical problems!
With scheduled monthly vehicle service, we go over our vehicles from top to bottom to make sure they are in excellent running condition.
That’s because our fleet is a source of great pride for us! We LOVE luxury limos and buses. The thought of one of our vehicles not performing at peak condition all the time is completely unacceptable to us.
That’s why we have such a rigorous vehicle maintenance schedule.
There is no point hiring a fancy limo or bus if it doesn’t run like a top. Remember, you’re paying for a first class experience. Make sure the limo service provides it!
#3. Is the limousine company insured?
Another biggie. A reputable New Jersey limousine service will abide by all state and federal laws, ensuring your safe ride. From driver background checks and drug screening to the Department of Transportation’s adherence to commercial liability and collision insurance, a top-rate ground transportation company will show you their licenses without question.
This is just another indicator that you’re dealing with pros.
Here at Luxe Limo Service, we go a step beyond, requiring our staff to stay updated on the current safety trends and laws. Truly, your safety is our #1 priority!
#4. Are your chauffeurs professionally trained?
Believe it or not, not all drivers are trained!
This is another critical distinction between a reputable New Jersey limousine service and one that cuts corners to make a fast buck.
Luxe Limo Service only hires professionally trained drivers. Period.
Anything less does not meet our high customer service standards.
Our chauffeurs also adhere to a dress code. They will always be appropriately dressed for your event.
We can’t tell you how many times we’ve heard from our customers that other chauffeurs were casually dressed and even disgruntled!
Luxe Limo Service chauffeurs are always super polite and attentive.
Additionally, our limo drivers have their class D driver’s license, which is required to work as a chauffeur.
#5. How many friends can ride with me?
Your limousine rental comes with a predetermined capacity for seating. That means the maximum capacity the vehicle will hold. It does not mean the most comfortable capacity. It’s better to reserve a limo that can comfortably seat a larger number of people so that everyone is happy.
Otherwise, you’re not leaving yourself room for your own personal belongings and personal space. What’s the point of cramming people into a luxury limousine if you can’t enjoy it?
Looking for a first class limo experience? Book your ride with us here.